Case Study: Creating Continuity for a Pittsburgh Financial Institution

The Challenge

When you manage multiple corporate campuses, the last thing you want to take on is another project management task.

For this Pittsburgh based financial institution, that was the real challenge.

They operate across four downtown campuses, each with its own property management teams, security protocols, and approval processes.

Decorative and environmental branding were already in place throughout their towers.

The issue was not the film itself. It was continuity and ownership of the process.

Years ago, custom decorative film and vinyl graphics were installed in their downtown offices. Our team handled the installation, but the product and artwork were supplied by another vendor. That vendor later went out of business.

With them went the art files, specifications, and documented portfolio of installed products.

This created a bump in the road:

• No centralized record of approved films
• No access to original art files
• No organized documentation per tower
• Inconsistencies from location to location
• Security coordination is required for any new vendor

In a corporate environment layered with compliance and security standards, starting fresh with different companies across facilities would only create more work.

They did not need another task added to their plate.

They needed continuity and simplicity.

The Process

Although we originally only handled installation, our team brings more than 33 years of experience. We worked directly with their property management and facilities teams to rebuild their documentation.

Reconstructing the Record

Together we:

• Identified installed films tower by tower
• Collected measurements and field photos
• Documented branding elements
• Confirmed which products were approved

From there, we created something they had never formally had before: a centralized film portfolio.

• Every project was organized per campus and per tower.
• Every art file and specification was cataloged.
• Every approved product was recorded.
• Now when something is needed, nothing has to be recreated from scratch.

Becoming a Seamless Procurement Partner

In financial institutions, security and familiarity matter. If you rotate vendors from building to building, it requires:

• Security check ins
• Escorts
• Verification
• Staff pulled away from their work

We went through the proper procurement channels to become an approved vendor. Our team received security badges and is registered within their system. It is the same crew going out each time. We know the buildings. We know the procedures. They know our faces. No one needs to pause their day to supervise. No one needs to re explain the layout. Planning becomes easier. Installation becomes smoother.

Simplifying Communication

In most cases, the client now sends:

• Basic measurements
• A few photos
• A description of the goal

From there, we manage:

• Product recommendations
• Design coordination
• Documentation
• Scheduling
• Installation

Because their approved films are already on file, we do not need to restart the submittal process for every project. Everything is documented and ready. One email replaces multiple layers of coordination.

The Solution

Today, this institution has:

• A fully documented film portfolio
• Organized records per campus
• Approved products on file
• Environmental branding consistency across locations
• A single point of continuity

If a property manager says, “We like this film in one conference room. Can we replicate it in another building?” We already have the specifications. If corporate presents a new need, we advise and expand their portfolio with solutions that align with their standards. They are not reinventing solutions branch by branch.

The Results

Brand Consistency Each campus maintains a consistent aesthetic and privacy standard. Marketing consistency is protected across all locations. Less Administrative Load Property management teams already handle enough. Film and branding solutions no longer require additional tracking or documentation.

• We keep the records.
• We manage the process.
• We maintain continuity.

Faster Turnaround Because we operate in close partnership:

• Approvals move faster
• Scheduling is streamlined
• Off hours installations are available when needed
• Projects are prioritized

When they expedite access, we expedite service. The relationship is built on mutual reliability and familiarity.

Corporate Environments Are Complex Enough

Large organizations have built in red tape. Adding multiple vendors and fragmented documentation only increases friction. We do more than install film and leave. We provide:

• Project management
• Portfolio documentation
• Approved product continuity
• Consistent execution across locations

If your corporate offices are juggling multiple branches and striving for marketing consistency, you do not need another task added to your list. You need a partner who already understands the process and has your back. Schedule your free consultation today.